FAQs

If you have any questions or need any help with your order, you can contact us via email: sales@houseofraglan.com or send us a direct message on Instagram @houseofraglan

How much does delivery cost?

Delivery costs depend on the items you order, weight and size are taken into account.

How long will my order take to arrive? 
All of our orders are made bespoke and printed as you order, therefore please allow up to 10 working days for your items to arrive. If you haven’t received your item after 10 days drop us an email: sales@houseofraglan.com and we’ll chase this up for you.

Do you ship to my country?

Currently we only ship to the UK. However as we grow and continue to expand we are looking to ship internationally…watch this space!

Can I exchange/refund my item?

If the item is faulty please email us at sales@houseofraglan.com with your order number and a picture of the fault. We will endeavor to sort this out for you ASAP. However, we cannot exchange items for a different size or colour- as we make each item to order we do not have stock! Please check sizing guides carefully- if in doubt drop us a direct message on Instagram @houseofraglan and we’d be happy to take you through our sizing.

I can’t see the item I wanted in stock?

Our items do vary in collection and style from time to time, don’t hesitate to email us info@houseofraglan.com with any queries…or suggestions of clothes you’d like to see. We love to hear from our customers!

What’s the t-shirt sizing like?

All of our t-shirts, sweatshirts and hoodies are standardly men’s sizing, unless stated ‘cropped’ or ‘lady-fit’, so just go off what size you’d wear in men’s. Our standard tshirts and sweatshirts are long line- ideal for the taller people in the world….or the smaller people 😊 

All of our items come with a sizing guide, if you are unsure what might fit just drop us a message or email.

FREE SHIPPING on any order over £40! Dismiss